Privacy Policy

Our Company may collect personal data for various purposes. The following sections explain how and by what means personal data is collected, as well as how such data is protected.

Our Company collects certain personal information about its members as required by the nature of its business. This information may be provided through membership registration or by completing various forms and surveys on our website and may include first and last names, company information, telephone numbers, addresses, and email addresses.

From time to time, our Company may send campaigns, information about new products, and promotional offers to its customers and members. Members may choose whether or not to receive such communications during registration. They may subsequently change their preferences through the account information section after logging in or by using the link provided in the notification email they receive.

Personal information submitted electronically to our Company during the approval process conducted through our website or via email shall not be disclosed to third parties for purposes or within a scope beyond those specified in the User Agreement concluded with our members.

Our Company records and uses members' IP addresses to identify system-related issues and promptly resolve any problems or disputes that may arise concerning the services provided. IP addresses may also be used to identify users in general terms and collect broader demographic information.

Our Company may also use the requested information, either directly or through its business partners, for direct marketing purposes beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact users when necessary.

Information requested by our Company, information provided by users, or information relating to transactions carried out through our Company may be used by our Company and its business partners for various statistical analyses, database creation, and market research, without disclosing the identities of our members and beyond the purposes and scope defined in the Membership Agreement.

Our Company undertakes to treat confidential information as strictly private and confidential, to regard the protection of such information as an obligation of confidentiality, and to take all necessary precautions and exercise due care to ensure and maintain confidentiality and prevent all or any part of confidential information from becoming publicly available, being used without authorization, or being disclosed to third parties.

1. MAIL ORDER CREDIT CARD INFORMATION

Your identification and credit card information submitted to us through the credit card mail order method shall be stored by our Company in accordance with the principles of confidentiality.

This information shall be retained for 60 days to address potential disputes with banks concerning unauthorized or disputed credit card charges and shall be destroyed thereafter.

If any amount other than the amount specified in the mail order form approved by you and submitted to us for payment of your ordered products is charged to your card, you may dispute the transaction with your bank and prevent the payment of the disputed amount. Accordingly, the transaction does not constitute a risk under the conditions specified above.

2. THIRD-PARTY WEBSITES AND BROWSERS

Our Company may provide links to other websites within its website. Our Company accepts no responsibility for the privacy practices or content of websites accessed through these links.

Advertisements published on our website are presented to our users through our advertising partners.

The provisions of this Privacy Policy apply exclusively to our Company's website and do not cover third-party websites.

3. EXCEPTIONAL CIRCUMSTANCES

In the following limited circumstances, our Company may disclose user information to third parties outside the scope of this Privacy Policy. These circumstances include:

1. Complying with obligations imposed by applicable laws, decrees having the force of law, regulations, and similar legal requirements issued by competent authorities.

2. Sharing information for the purpose of fulfilling and enforcing the requirements of the Membership Agreement and other agreements entered into between our Company and its users.

3. Responding to requests for user information made by authorized administrative or judicial authorities in connection with duly conducted investigations or inquiries.

4. Disclosing information where necessary to protect users' rights or safety.

4. EMAIL SECURITY

Please do not include your credit card number or passwords in emails you send to our Customer Service department regarding any of your orders.

Information contained in emails may be viewed by third parties. Under no circumstances can our Company guarantee the security of information transmitted through email.

5. BROWSER COOKIES

Our Company may collect information about visitors and their use of our website through cookies, which are technical communication files.

These technical communication files are small text files sent by a website to a user's browser and stored in the browser's memory. Cookies make internet browsing easier by storing information about website activity and user preferences.

Cookies help collect statistical information, such as the number of visitors to a website, the purposes and frequency of their visits, and the amount of time they spend on the website. They may also enable the dynamic delivery of advertisements and content tailored to individual users.

Cookies are not designed to retrieve data or other personal information from your device's memory or email account.

Most browsers are initially configured to accept cookies. However, users may change their browser settings to prevent cookies from being accepted or to receive a notification whenever a cookie is sent.

Our Company may amend the provisions of this Privacy Policy at any time by publishing the updated version on its website and/or sending an email notification to users. Any amendments to this Privacy Policy shall take effect on the date they are published.

6. SOCIAL NETWORKS AND WIDGETS

Social network buttons are buttons displaying icons for social media platforms such as Facebook, LinkedIn, YouTube, X, and similar networks on a website. They allow users to interact directly with these platforms with a single click.

The social network buttons on this website are links that redirect users to accounts on the relevant social media platforms. Furthermore, these buttons do not install third-party cookies on the website.

In all cases, users may review the privacy notices of the relevant social media platforms to learn how their data is managed.

Relevant social media platforms:

• X

• Instagram

• LinkedIn

7. CONTACT

For any questions or suggestions regarding our Privacy Policy, you may contact us by email at info@biaarmatur.com. You can also reach our Company using the contact details below.

Company Name: BİA METAL SU ARMATÜRLERİ PAZARLAMA SAN. VE TİC. LTD. ŞTİ.

Address: Veliköy-Yalıboyu OSB Mh. 85. Cd. No: 8, Çerkezköy / Tekirdağ

Email: info@biaarmatur.com

Phone: +90 282 717 71 01